.png)
FREQUENTLY ASKED QUESTIONS
Is Playa Del Carmen safe?
Yes, Playa del Carmen is considered a safe destination for tourists, with a large number of visitors each year enjoying their stay without incident. Like any popular tourist spot, it’s advisable to follow standard safety precautions.
How to book with High Vibez?
Simply contact us via our website, email, or phone, and we’ll arrange your chosen excursions and activities, taking care of all logistics and details for you.
Are your services customizable?
Absolutely! We work closely with you to tailor all experiences and activities to your preferences, from private excursions to special reservations.
Do you offer recommendations?
Yes, we provide personalized recommendations for dining, nightlife, and entertainment, including making reservations at exclusive spots.
Can I book last minute?
We strive to accommodate last-minute bookings, though availability may vary. Contact us to see what options we can arrange quickly.
What services do you offer?
We provide a range of services including reservations, excursions, private activities, transportation and yacht bookings to ensure a seamless and memorable stay.
Do you provide airport shuttle?
Yes, we offer airport transfers and local transportation for larger group (8+) to ensure safe, comfortable, and timely travel between destinations.
Cancellation Policy
Our cancellation policy varies by service, but we work to provide flexible options. Contact us for specific policies on any bookings or activities.
Is there an extra booking fee?
Our fees depend on the type of service you require. We’ll always provide transparent pricing and ensure you receive the best value for your experience.
How do you handle issues?
Our team is available to assist with any concerns or issues, working directly with vendors to resolve problems promptly and ensure your satisfaction.
